Phone answered
Your number rings us in business hours. We know the account, so an order can be found or a wholesale reorder taken there and then.
You stop taking an order with one hand on a hot roaster.
What it covers
- Your number, our desk, business hours
- Up to 60 calls a month
- Orders found and changed on the call
- Wholesale reorders taken
- Anything we cannot settle reaches you with the detail
That is the whole of it. Anything past it is a sprint: scoped on a call and quoted before it starts.
What else we run
Work you hand over and stop thinking about.
- Email marketingTwo lot launches a month and the monthly letter, written in your voice and sent on your calendar.+$150 a month
- Social mediaA month of posts planned ahead and scheduled, from the lots you are roasting anyway.+$150 a month
- Local presenceYour Google Business Profile kept current, posts on it, and every review answered.+$150 a month
- Site and contentLot and origin pages written and put up, and the seasonal changes made, so the site keeps up with the roastery.+$150 a month
- Orders and questionsEmail and contact-form questions are answered by us: where is it, can I change it, it arrived broken.In every plan
- Packing and shippingYour stock sits with our fulfilment partner, they pack and ship it, and we watch every parcel.+$250 a month
See it on your own coffee before you decide.
Built from your current site and menu. No call, no card.