The Coffee OS · Local
Your Google profile stays current. Every review gets an answer.
Local covers how your roastery shows up to people nearby, and the numbers that tell you how the week went.
How it works for the customer
Someone looking for coffee nearby finds the right hours, including the days you’re closed, and the coffees you have now.
If they leave a review, they get a reply, whether the review is glowing or not.
How it works for you
Hours, holidays and new lots are pushed to your profile from the platform, so you change them in one place. Review replies are drafted for you to approve.
Where you show up in local search is tracked, so you can see whether it moves.
The Monday line and the monthly page
Every Monday you get one short line for each thing we run, on what moved last week.
Once a month you get one page in plain language: subscribers, wholesale volume, online revenue, top coffees and shipping cost per parcel, with what we’re doing next.
What we run every week
A post on your profile for each new lot.
Reviews answered within two days.
Hours and holidays kept current.
The Monday line every week, and the monthly page once a month.
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Moving your profile over
You give us access to your Google Business Profile, and it stays yours. Existing reviews stay exactly as they are.
It happens during onboarding, before your first new-lot post.
In which plan
Blend and up, from $829 a month + 2% of online sales. Or add it to any plan for +$150 a month.
$1,250 one-off to get you live.
See what it costsQuestions
Do you reply to bad reviews?
Yes. A bad review gets a calm, specific reply, and you see it before it goes.
Can I approve replies first?
Yes. Every reply is drafted for you to approve before it’s posted.
What’s in the Monday line?
One short line for each thing we run, on what moved last week.
What’s in the monthly page?
Subscribers, wholesale volume, online revenue, top coffees and shipping cost per parcel, with what we’re doing next. One page, in plain language.
More than one location?
Each location has its own profile, and each one is kept current and answered the same way.
See your shop before you decide anything.
Paste your website. In two working days: your shop on our platform and a launch email for one of your coffees. Like it, we move you across. Don’t, nothing happens.